Mindful Storage is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals.
How long do I have to sign up for?
We offer month-to-month leases, meaning no long-term contracts and no commitment.
When can I get to my belongings?
Our office hours vary per location, please contact a facility near you for details. Appointments are available for our customer’s convenience.
How much notice to must be given when I move out?
This agreement shall continue from month to month unless the Tenant or Landlord delivers to the other party a written notice of its intention to terminate the Agreement on or before the 20th day of the last full month of tenancy.
If proper written notice has been given but the tenant has not vacated the unit prior to the 1st of the month the lease will be automatically renewed for another full month. Vacating is defined as removing all property in the space, leaving it in a broom swept condition and removing the lock from the unit.
If proper written notice is not given and the tenant vacates the unit prior to or on the last day of the month, a termination fee will be charged in the amount of $50 or one month’s rent, whichever is less. If unit is not vacated by the last day of the month, the monthly lease will be automatically renewed and the termination fee will be forfeited.
How can I make a payment?
Payments can be processed by mail, in person or through our website. We do not take payments over the phone. You may also arrange to have payment be automatically deducted from your credit card or checking account. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box however we do not recommend this for cash payments.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.
How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we’ll help you determine how much space is needed.
What forms of payment do you accept?
We accept check, cash, and money orders as well as major credit cards: Visa, Mastercard, Discover and American Express! Please ask about our credit card auto-pay program!